Privacy Policy

Last Updated: October 1, 2026

RZ Aerospace LLC, doing business as RZ Aerospace Solutions (“RZ Aerospace,” “we,” “us,” or “our”), respects the privacy of our customers, prospective customers, suppliers, partners, website visitors, and other individuals who interact with our business.

This Privacy Policy explains how we may collect, use, disclose, retain, and protect personal information when you visit our website, communicate with us, request information or quotations, engage with our services, apply to become a partner or supplier, or otherwise interact with RZ Aerospace.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information directly from you, automatically through your use of our website, or from business partners and other legitimate sources.

Information You Provide to Us

Depending on your interaction with RZ Aerospace, we may collect:

• Name
• Company name
• Job title or position
• Business address
• Email address
• Telephone number
• Company website
• Billing or shipping information
• Request-for-quotation information
• Equipment and manufacturing requirements
• Technical specifications
• Project requirements
• Facility or installation information
• Supplier or partner information
• Communications and correspondence with our team
• Information submitted through website forms
• Information provided when requesting support, quotations, financing information, or other services

Because RZ Aerospace primarily operates in a business-to-business environment, much of the information we collect relates to individuals acting in their professional or commercial capacity.

Technical and Website Information

When you visit our website, certain information may be collected automatically, including:

• Internet Protocol (IP) address
• Browser type
• Device type
• Operating system
• Pages viewed
• Referring website
• Date and time of access
• Website interaction data
• General geographic information derived from an IP address
• Cookie and similar technology information

This information may be used to operate, secure, analyze, and improve our website.

2. How We Use Information

RZ Aerospace may use personal information for legitimate business purposes, including to:

• Respond to inquiries and requests
• Prepare quotations, proposals, and project information
• Evaluate manufacturing and equipment requirements
• Process and manage customer orders
• Coordinate supplier and partner communications
• Facilitate equipment sourcing and procurement
• Coordinate systems integration and training
• Arrange transportation, logistics, rigging, and installation
• Coordinate maintenance and technical support
• Provide tooling and consumables
• Facilitate communications with equipment financing partners
• Manage customer and supplier relationships
• Provide customer service and technical support
• Maintain business and transaction records
• Improve our products, services, website, and business operations
• Conduct internal analysis and business planning
• Maintain the security and integrity of our systems
• Prevent fraud, misuse, and unauthorized activities
• Comply with legal, regulatory, contractual, and quality-management obligations
• Protect the rights, property, and safety of RZ Aerospace and others
• Communicate information regarding our technologies, services, capabilities, and business developments where permitted by law

3. Customer and Project Information

RZ Aerospace may receive technical, operational, commercial, and project-related information from customers in connection with manufacturing equipment projects.

Such information may include:

• Equipment specifications
• Manufacturing requirements
• Production requirements
• Technical drawings
• Facility information
• Production volumes
• Machinery requirements
• Utility requirements
• Installation requirements
• Project schedules
• Procurement information
• Commercial documentation

We use such information only as reasonably necessary to evaluate, develop, coordinate, quote, execute, or support the applicable project and related business activities.

Where appropriate, confidential technical or commercial information may also be subject to separate confidentiality agreements, nondisclosure agreements, purchase terms, or contractual obligations.

4. Supplier and Partner Information

RZ Aerospace works with manufacturing technology providers, tooling companies, integrators, logistics providers, installation contractors, service organizations, financing companies, and other business partners.

We may collect and maintain business information regarding current and prospective partners, including:

• Business contact information
• Product and service capabilities
• Certifications
• Technical documentation
• Pricing and quotation information
• Commercial terms
• Quality information
• Project documentation
• Performance and qualification information

This information may be used to qualify partners, manage supplier relationships, develop customer solutions, execute projects, and maintain our quality-management processes.

5. How We Share Information

RZ Aerospace may share personal or business information when reasonably necessary to conduct our operations or provide requested services.

Information may be shared with:

Technology Manufacturers and Suppliers

Information may be provided to relevant equipment manufacturers, tooling suppliers, or technology providers when necessary to prepare quotations, evaluate technical requirements, configure equipment, or execute an order.

Systems Integrators and Technical Partners

Project information may be shared with integration, automation, engineering, commissioning, or training partners where their involvement is required.

Logistics and Installation Providers

Relevant project information may be shared with freight companies, customs providers, rigging companies, installation contractors, and related service providers to coordinate delivery and equipment installation.

Maintenance and Service Providers

Information may be shared with equipment manufacturers or qualified service organizations when coordinating technical assistance, preventive maintenance, inspection, or repair services.

Equipment Financing Providers

If you request equipment financing, certain information may be provided to or collected directly by independent third-party financing providers.

Financing applications, credit decisions, financing terms, and related financial services are generally governed by the applicable financing provider's own privacy policies, terms, and procedures.

Professional Service Providers

We may disclose information to service providers supporting our business, including providers of:

• Information technology
• Website hosting
• Cloud services
• Accounting
• Legal services
• Insurance
• Marketing
• Data analytics
• Cybersecurity
• Customer relationship management systems

These organizations may access information only as appropriate to perform services on our behalf or as otherwise permitted by law.

Legal or Regulatory Requirements

We may disclose information where reasonably necessary to:

• Comply with applicable law
• Respond to lawful government requests
• Comply with court orders or legal processes
• Protect our legal rights
• Investigate suspected fraud or misconduct
• Protect the safety or security of individuals, systems, or property

Business Transactions

Information may be transferred as part of a merger, acquisition, financing, restructuring, sale of assets, or other corporate transaction involving RZ Aerospace.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, security, analytics, and performance.

Cookies may help us:

• Remember website preferences
• Understand how visitors interact with our website
• Measure website performance
• Identify technical issues
• Improve website functionality
• Protect against fraudulent or malicious activity

Your browser may allow you to restrict or disable cookies. Disabling certain cookies may affect website functionality.

Where required by applicable law, appropriate cookie consent or preference controls may be provided.

7. Website Analytics

RZ Aerospace may use website analytics services to better understand website traffic, user engagement, and website performance.

Analytics providers may collect information such as device information, browser information, IP addresses, website interactions, and referring pages.

We use this information to improve website performance, content, accessibility, security, and the overall user experience.

8. Marketing Communications

RZ Aerospace may send business communications regarding:

• Manufacturing technologies
• Products and services
• Company developments
• Industry information
• Articles and technical insights
• Events
• Partnership opportunities
• Relevant business opportunities

Where required by law, marketing communications will include an appropriate method to unsubscribe or change communication preferences.

You may also contact us directly to request that marketing communications be discontinued.

Transactional, contractual, project-related, or service communications may continue where necessary.

9. Data Retention

RZ Aerospace retains information only for as long as reasonably necessary for the purposes for which it was collected, including to:

• Maintain customer and supplier relationships
• Execute contracts and projects
• Maintain quality and operational records
• Provide lifecycle equipment support
• Meet accounting and tax requirements
• Resolve disputes
• Maintain warranty or service records
• Comply with legal and regulatory requirements
• Protect legitimate business interests

Retention periods may vary depending on the type of information and the nature of the business relationship.

10. Information Security

RZ Aerospace takes reasonable administrative, organizational, physical, and technical measures intended to protect information against:

• Unauthorized access
• Unauthorized disclosure
• Loss
• Misuse
• Alteration
• Destruction

Our information-management practices are supported by structured quality and operational processes.

However, no internet transmission, electronic system, or method of data storage can be guaranteed to be completely secure. Users should exercise appropriate care when transmitting confidential or sensitive information electronically.

11. Confidential and Sensitive Information

Unless specifically requested for a legitimate business purpose, please do not submit highly sensitive personal information through general website contact forms.

For confidential technical documentation, proprietary drawings, controlled information, financial documentation, or other sensitive project materials, please contact RZ Aerospace to determine the appropriate method of transmission.

12. Third-Party Websites and Services

Our website may contain links to websites, platforms, manufacturers, financing providers, service providers, or other third parties that are not operated by RZ Aerospace.

We are not responsible for the privacy, security, content, or data-handling practices of independent third parties.

We encourage users to review the applicable privacy policies and terms of any third-party websites or services they access.

13. Equipment Financing Privacy

Equipment financing services offered through RZ Aerospace are provided by independent third-party financing partners.

When a customer elects to pursue financing, the financing provider may request financial, credit, ownership, banking, identification, or other information necessary to evaluate the application.

Such information may be submitted directly to the financing provider rather than to RZ Aerospace.

The financing provider is responsible for its own:

• Credit evaluation
• Underwriting
• Privacy practices
• Information security
• Financing decisions
• Terms and conditions
• Regulatory compliance

Customers should review the applicable financing provider's privacy policy before submitting sensitive financial information.

14. Children's Privacy

RZ Aerospace provides industrial and business-to-business products and services and does not knowingly target or provide services to children.

Our website is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children under 13.

If we become aware that such information has been collected inadvertently, we will take reasonable steps to delete it.

15. U.S. State Privacy Rights

Depending on your state of residence and the applicability of relevant privacy laws, you may have certain rights concerning personal information, which may include the right to:

• Request information regarding personal information collected about you
• Request access to personal information
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Obtain a copy of certain personal information
• Request information regarding categories of third parties receiving information
• Opt out of certain forms of targeted advertising, sale, or sharing where applicable
• Limit certain uses of sensitive personal information where applicable
• Exercise privacy rights without unlawful discrimination

These rights are subject to applicable legal requirements, exceptions, and eligibility criteria.

To submit a privacy request, please contact us using the information provided below. We may need to verify your identity before processing certain requests.

16. Business-to-Business Information

Many interactions with RZ Aerospace occur between businesses.

Information relating to employees, representatives, customers, suppliers, contractors, and professional contacts may therefore be processed in connection with business-to-business relationships.

Where applicable law provides specific exemptions or requirements for business contact information, RZ Aerospace will process such information in accordance with those requirements.

17. International Visitors

RZ Aerospace is based in the United States and primarily provides services to the U.S. aerospace and advanced manufacturing market.

If you access our website or provide information from outside the United States, your information may be processed or stored in the United States or other jurisdictions where our service providers or business partners operate.

Privacy and data-protection laws in those jurisdictions may differ from those in your country.

18. Quality Management and Recordkeeping

As part of our business and quality-management activities, RZ Aerospace may maintain records associated with customers, suppliers, projects, quotations, quality processes, corrective actions, certifications, service activities, and other operational matters.

These records may be retained where reasonably necessary to support:

• Quality-management requirements
• Supplier qualification
• Customer requirements
• Project traceability
• Contract administration
• Continuous improvement
• Regulatory or legal obligations

19. Changes to This Privacy Policy

RZ Aerospace may update this Privacy Policy periodically to reflect changes in our operations, technologies, services, legal obligations, or privacy practices.

When material changes are made, we will update the Last Updated date at the top of this page.

We encourage visitors to review this Privacy Policy periodically.

20. Contact Us

Questions regarding this Privacy Policy, our privacy practices, or requests concerning personal information may be directed to:

RZ Aerospace LLC

RZ Aerospace Solutions

United States

Email: info@rzaerospace.com

Website: rzaerospace.com

For privacy-related correspondence, please use the subject line:

Privacy Request – RZ Aerospace

Privacy Commitment

RZ Aerospace Solutions is committed to responsible information management, transparent business practices, and protecting the information entrusted to us by customers, suppliers, partners, and other stakeholders.